Refund policy

Return Eligibility
You may request a return within 7 days of receiving your order.
To be eligible for a return:

  • The bag must be unused and in original condition

  • The product must be in its original packaging

  • Proof of purchase (Order ID) is required

Non-Returnable Items
The following items cannot be returned:

  • Used or damaged bags

  • Products without original packaging

  • Products marked as non-returnable

Refund Process
Once we receive and inspect the returned product, we will notify you of the approval or rejection of your refund.
If approved, your refund will be processed within 5–7 business days to your original payment method.

Shipping Charges
Shipping charges are non-refundable.
Customers are responsible for return shipping costs unless the product received is damaged or incorrect.

Damaged or Wrong Product
If you receive a damaged or wrong product, please contact us within 48 hours of delivery with photos or videos.

Order Cancellation
Orders can be cancelled within 24 hours of placing the order.
Once the order has been shipped, cancellation may not be possible.